Effective Date: January 1, 2024
Our Commitment to Privacy
Discover Music: Discover Life, Inc. (“we” or “us”) is committed to protecting the privacy of our users, particularly children under the age of 13 (“children”). This Privacy Policy explains how we collect, use, disclose, and secure information we receive through our website, [website address] (“Website”), and our supplemental educational services for elementary schools (“Services”).
Information We Collect
Personal Information:
- From School Administrators: We may collect contact information (such as name, email address, and phone number) from school administrators who access our Website or engage with our Services.
- From Parents/Guardians: We do not collect any personal information directly from parents or guardians. All student information is obtained and managed by the respective school, in accordance with the Family Educational Rights and Privacy Act (FERPA).
Student Information:
- Academic Data: We may receive academic data from schools, such as standardized test scores, classroom performance data, and progress reports, to personalize our Services for individual students. We obtain this data in accordance with FERPA guidelines and parental consent requirements.
- Engagement Data: We may collect information about how students interact with our Services, such as time spent on activities, completed lessons, and areas of difficulty. This information is used to improve our Services and tailor them to individual student needs.
Non-Personal Information:
We may also collect non-personal information, such as browser type, operating system, IP address, and geographic location, to help us operate and improve our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide and improve our Services
- Personalize learning experiences for students
- Communicate with school administrators about student progress
- Analyze data to understand how our Services are being used
- Improve the security and safety of our Website and Services
- Comply with legal and regulatory requirements
Information Sharing and Disclosure
We will not share or disclose personal information with any third parties except as follows:
- With Service Providers: We may share personal information with third-party service providers who help us operate and improve our Services, such as data analysis providers and technology providers. These service providers are obligated to keep your information confidential and are only allowed to use it on our behalf.
- To Comply with Laws and Regulations: We may disclose personal information if we are required to do so by law or to comply with a court order, subpoena, or other legal process.
- In an Emergency: We may disclose personal information if we believe it is necessary to protect the safety of others or to prevent imminent harm.
Data Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption, firewalls, and secure servers. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
Your Choices and Rights
School administrators can access and update their contact information through their accounts on the Website.
As we do not collect directly from parents or guardians, all requests regarding student information should be directed to the respective school’s administration. They are responsible for managing student data in accordance with FERPA guidelines and obtaining appropriate parental consent.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete it.
SMS Terms of Use
By “Opting In” to or using a “Text Message Service” (as defined below) from DMDL, Inc, you accept these Terms & Conditions. “Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages. “Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
Frequency of Text Messages
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
Costs of Text Messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. We encourage you to review this Privacy Policy regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at 1-312-573-8930.
This Privacy Policy is incorporated into and subject to the Discover Music: Discover Life, Inc. Terms of Use.